CocoMakers is committed to delivering fresh coconuts, tender coconuts, and coconut oil across Bangalore in a timely manner. Our Shipping Policy outlines how we process, package, and deliver your orders to ensure your complete satisfaction.

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1. Delivery Areas

We currently offer delivery services within Bangalore city limits. If you’re outside our delivery zone, please contact us at cocomakers6@gmail.com or call us at 90087 98794, and we’ll do our best to assist you.

2. Order Processing

• Order Confirmation: Once you place an order, you will receive a confirmation email with details of your purchase. Please verify the information and let us know if there are any discrepancies.
• Processing Time: Orders are typically processed within 05.00AM – 10.00AM. You will receive updates via email or SMS when your order is out for delivery.

3. Delivery Timelines

• Standard Delivery: Our deliveries generally take 05.00AM – 10.00AM within Bangalore, depending on the location and time of order placement.
• Express Delivery: For urgent orders, we offer express delivery at an additional charge. Express orders are typically delivered within the same day or by the next business day, subject to product availability and location.

Please note: Delivery times are estimates and may be affected by external factors such as traffic, weather conditions, or holidays.

4. Delivery Charges

• Express Delivery: Charges will vary depending on the delivery location. For details on express charges, please contact us.

5. Receiving Your Order

• Recipient Availability: Please ensure someone is available to receive your order at the specified address within the estimated delivery time frame.
• Failed Delivery Attempts: If a delivery attempt fails due to the unavailability of a recipient, we will try to reschedule the delivery. Additional charges may apply for multiple delivery attempts.

6. Order Tracking

You will receive an update with tracking details once your order is dispatched. For real-time assistance, feel free to contact us at cocomakers6@gmail.com or 90087 98794.

7. Product Condition

We guarantee the freshness of our products. If you receive damaged or substandard items, please contact us within 24 hours of receiving your order, and we will gladly arrange for a replacement or refund as per our Return Policy.

8. Contact Us

For any shipping-related questions or concerns, please reach out to our customer service team:

• Email: cocomakers6@gmail.com
• Phone: 90087 98794
• Address: #21 /2, vivekanandha layout, basapura road, chikkathogur near Lassia pride apartment towards neeladri road, electronic city phase 1560100